Effective Date: 11/09/2025
At Small Chops Factory, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, services, and events. By using our services, you agree to the terms outlined below.
1. Information We Collect
When you engage with us, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and event details you provide when booking our catering or private chef services.
- Payment Information: Collected securely through third-party payment processors (we do not store your credit card details).
- Usage Data: Information about how you use our website, such as pages visited, device type, browser type, and IP address.
- Communication Data: Any feedback, inquiries, or messages you send us.
2. How We Use Your Information
We use your personal information to:
- Process bookings and deliver catering/private dining services.
- Communicate with you regarding orders, inquiries, and promotions.
- Improve our services, website, and customer experience.
- Send you marketing offers (only with your consent).
- Comply with legal obligations.
3. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, understand traffic patterns, and personalize content. You can adjust your browser settings to decline cookies if you prefer.
4. Sharing Your Information
We value your trust and will never sell your personal information. However, we may share it with:
- Service Providers (e.g., payment processors, delivery services, IT providers) who help us operate.
- Legal Authorities when required by law, regulation, or to protect our rights.
5. Data Security
We use reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal information.
- Request corrections or updates to your data.
- Opt out of marketing communications at any time.
- Request deletion of your personal data, subject to legal obligations.
To exercise these rights, please contact us at smallchopsfactory2gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Small Chops Factory
Minneapolis, Minnesota
Email: smallchopsfactory@gmail.com
Phone: +1 (952) 999-1659
At Small Chops Factory, we are committed to respecting your privacy while delivering authentic Nigerian cuisine and unforgettable dining experiences.
